What we do to protect your data.
As of May 25th, 2018, the General Data Protection Regulation (GDPR) is in place that modernizes and normalizes data privacy laws across Europe and applies to any organization collecting data on EU citizens. The GDPR gives EU citizens control over their digital data by empowering them with the right to know when personal data is being collected, what data is being collected, to get access to that data, and to purge it on request.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information, or other details to help you with your experience.
We only collect information from you when you register on our site, subscribe to a plan, fill out a form, or enter any information on our site.
The collected information of users is used in the following ways:
By refusing to provide SportMonks with your personal information, such as email address and credit card information, that person will not be able to use our services. SportMonks requires your personal information to be able to provide our services to you.
Your personal information is contained behind secured networks. It is only accessible by a limited number of persons who have special access rights to such systems and must keep the information confidential. Besides, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.
When a user places an order, enters, submits, or accesses their information, we implement various security measures to maintain personal information safety.
All payment transactions are processed through a payment gateway provider and are not stored or processed on our SportMonks servers. Our payment gateway provider is PCI Compliant and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.
We do not use Malware Scanning.
As long as you are a SportMonks customer, we will store and keep your personal information as this is essential to provide our services to you, the customer.
Whenever you want to quit being a customer at SportMonks and be unregistered, we will remove all your personal information from our servers and payment gateway provider within the applicable legal time frame.
Note that unsubscribing from a paid plan still results in being a SportMonks customer with a Free Plan. Canceling your registration as a Customer at SportMonks can be done by emailing firstname.lastname@example.org. We will remove your personal information accordingly, as described above.
GDPR compliance requires that you, as a customer, have certain rights that are relevant to the collection, processing, and storage of your personal data on SportMonks.com.
Whenever you are logged in on SportMonks, you will have the ability to change/rectify the Personal Information in your Settings. For example, your email address, credit card information, and address details.
If you want to view all information we have about you, you can send an email to email@example.com. We have a process in place that gives you an overview of your personal information. It is also possible to make use of the right to be forgotten. This can also be requested by sending an email to firstname.lastname@example.org.
If you have other questions about these GDPR rights, send us an email to email@example.com, which is specially introduced for GDPR related questions and cancellations of registrations.
Whenever you want to file a complaint about irregularities or voice your worries, please contact us first at firstname.lastname@example.org. Of course, you can also log a complaint at a supervisory authority like the DPA.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow that) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
If you disable cookies, some features make your site experience more efficient, and some of our services will not function properly anymore.
However, you can still place orders, login, and get API responses.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
When it comes to collecting personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
The Fair Information Practices Principles form the backbone of privacy law in the United States. The concepts they include have played a significant role in developing data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.